At Ace Cleaning Services Glasgow, we monitor all of our cleaning contracts regularly to ensure a first class service every time, to offer our staff support and to replenish cleaning supplies. All of our employees are uniformly dressed and full insured. We adhere to all Health and Safety regulations and are fully contractor accredited so you know you are in the best, and safest, hands. We carry out an extensive range of cleaning services, which are detailed below:

Commercial Cleaning Services

When it comes to the cleaning requirements of building sites, shop fittings, catering facilities, we have extensive experience. We will ensure that your commercial cleaning services are completed to the highest standard and we offer very competitive rates. 
Office Cleaning Services

When it comes to cleaning your office, Ace Cleaning Services Glasgow will work with you to come up with the most appropriate schedule to suit your office employees and daily business. Our cleaning staff are fully supported and regularly supervised. We will offer our advice on which cleaning management schedule is best and how many staff it will require.

Retail Cleaning Services

We have numerous years of experience in working in retail cleaning services and are currently contracted to high street brands, including Ralph Lauren, Forever 21, Topshop and Hugo Boss. We even have cleaning contracts with Glasgow University. We can provide one off clean downs or commit to a fully managed cleaning contract. We will work with you and your employees and come up with the best rate and cleaning service contract for your business.

Window Cleaning Services

With over 30 years experience in the window cleaning services Glasgow, Ace Cleaning Services have their own Window Cleaners Glasgow Division. We have being delivering first class window cleaning services to clients throughout Glasgow and Scotland. We currently have over 250 cleaning contracts with retail stores throughout Central Scotland. We have a full and comprehensive range of window cleaning services available, from internal office glass, to a weekly contract of outside windows to high level window cleaning – we do it all!

Carpet Cleaning Services

All staff here at Ace Cleaning Services are experts in cleaning all different types of carpets and upholstery. We have top of the range equipment which uses a hot water extraction system which produces first class results, every time. We treat all your carpets and fabrics with care, and our operators are fully insured and qualified to complete the job. We use only eco-friendly products to leave your fabrics smelling fresh!

Here at Ace Cleaning Services, our aim with every single cleaning contract is to delivery a first class service. Our staff are fully insured and uniformly dressed at all times. Our first goal is to satisfy our client, whether that be for window cleaning, the cleaning of a retail unit, office cleaning or the cleaning of a commercial property. The client is always the most importance aspect of your business, because without them, you have nothing.

It has been shown that 70% customers hit the road, not because of bad quality of product or poor service, but because of the human side of dealings. And that 8 out of 10 people say that customer service can influence their choice of brand. Here are our main rule of thumbs when it comes the ensuring a high standard of customer service is delivered at all times:

1. Throughout your entire organisation, you must ensure each and every person is committed to the customer service culture. Your company should develop their own customer service strategy and set clear goals and targets to achieve this Make sure that all staff are aware of the strategy and committed to its values.

2. Make it easy for customers to get in touch with anyone in your company, regardless of the enquiry. Make any information about your company the public should know accessible by offering a range of different methods of contact. Aim to respond within 24 hours, even if just to acknowledge receipt, though you can have these set up on your contact forms.

3. Maintain a high level of on-training and support for your customer focussed staff. Discuss behaviour, attitude, knowledge and skills to deliver high quality customer service. 

 4. Effectively utilise your customer feedback to help resolve any problems or issues they have. Encourage feedback from your staff so that you can continually improve with your business. Try to identify any problems early and deal with them appropriately. 

Following this simple, but very effective steps within your business will help greatly to increase staff morale, customer satisfaction, productivity and turnover.